“Following discussion with my office, Pier 1 Imports has agreed to end on-call shifts at all store locations across New York State by January 17 and anticipates ending on-call shifts at all store locations nationwide by the end of March. Pier 1 Imports will also require managers to post store schedules a minimum of 10 to 14 days in advance.
Today’s agreement is part of an ongoing inquiry by my office into the practice of on-call scheduling. Since April, my office has sent letters to 14 parent companies of major retailers. Six companies, representing numerous brands, have agreed to end the practice of on-call scheduling, and have also agreed to provide employees with their work schedules at least one week prior to the start of the workweek. The other eight indicated that they were not currently using on-call scheduling, though some acknowledged doing so in the past.
I commend Pier 1 Imports for recognizing the importance of giving employees predictable schedules, which allow workers to plan for child care and other family responsibilities, enable workers to manage their household budgets more effectively, and avoid the negative consequences of unpredictable work hours.”
Since Attorney General Schneiderman launched an inquiry into on-call scheduling, brands including Abercrombie & Fitch, Gap (parent company of Gap, Banana Republic, and Old Navy), J.Crew, Urban Outfitters, and Bath & Body Works and Victoria’s Secret (both under the parent company L Brands) have previously agreed to end this practice.
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